About Cherry Casino

Here you can learn who we are at Cherry Casino, the principles behind our service and how we support players in the United Kingdom. You will also find the tools we offer for safer play.

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Who we are

We are Cherry Casino, an online casino for players in the United Kingdom. We provide a clear place to play casino games online. Your account information and game details are presented in a straightforward way.

Our selection includes slots, live tables and jackpots from established studios. The games available to you are shown on the relevant game page or in your account. Each one lists its features and applicable terms.

We are an adult-only service. You must be 18 or over to open or use an account. You are responsible for keeping your details accurate and up to date.

What we stand for

Fair play means that game information, account processes and applicable rules should be presented clearly. We want you to understand the main conditions before you play. We also work towards fast payouts, while recognising that verification, payment checks and the method chosen can affect timing.

Fair play through clear game information and responsible account processes.
Fast payouts handled efficiently, subject to verification and payment requirements.
Safer gambling tools that help you manage your activity.
18+ only access, with account use limited to eligible adults.

How we look after players

We verify your identity before any withdrawal as part of operating responsibly. Account verification helps us confirm that an account belongs to the person using it, protect the service and meet applicable obligations. We may ask for information or documents when needed, and your account will show the relevant instructions.

We use SSL encryption and secure payment processes to protect account and transaction information. Payment methods, processing stages and any limits are shown in the cashier. Checks and payment providers can affect timing, but we aim to keep the process clear and efficient.

Support when you need it

If you need help, contact support@cherry-casino.co.uk or use the live chat on the site. Our email support is available around the clock, and live chat runs from 05:00 to 21:00 GMT. Please contact us from the email linked to your account where possible.

Safer gambling is part of our service

Gambling should remain within limits that are comfortable for you. Your account gives you deposit limits, session-time reminders, cooling-off periods and self-exclusion. Use these tools before play becomes difficult to manage, and contact support if you need help understanding them.

If gambling is affecting your wellbeing, finances or relationships, support is available from GambleAware, GamCare, GamStop and the National Gambling Helpline. We encourage you to seek help early. Cherry Casino is for people aged 18 and over only.